Shipping policy
Welcome to Re-Coll! Our goal is to offer you the best shipping options, ensuring that we provide the highest levels of responsiveness to you at all times.
1. Shipping Options and Delivery Times
- We offer various shipping options to meet your needs. The options available for your order and estimated delivery times will be shown at checkout.
- Please note that delivery times are estimates and commence from the date of shipping, rather than the date of order.
2. Shipping Costs
- Shipping costs will be calculated and displayed at checkout.
- For orders over a certain amount, we offer free standard shipping. Please check our website for current promotions.
3. Order Processing
- Orders are processed within [insert time frame] after the order is placed and payment is received.
- Orders placed on weekends or holidays will be processed on the next business day.
4. International Shipping
- We ship to various international destinations. International shipping costs and times vary by destination.
- Please be aware that orders shipped outside of the UK may be subject to import taxes, customs duties, and fees levied by the destination country.
5. Tracking Your Order
- Once your order has been shipped, you will receive an email with your tracking number and a link to track your order online.
6. Shipping Restrictions
- We reserve the right to restrict shipment to certain countries or regions.
7. Lost or Damaged Items
- In the unlikely event that your order is lost or damaged during shipping, please contact us immediately.
- We will work with the carrier to resolve the issue as quickly as possible and ensure that you receive your order.
8. Changes to Shipping Address
- Changes to the shipping address can be made before the order is shipped. Please contact us immediately if you need to update your shipping information.
9. Contact Us
- For any questions or concerns regarding shipping, please contact us